Soft Seoul's best item light backpack has been released in a new color for the 24 S/S season.
Illustration patterns drawn with soft Seoul sensibility can be lightly fitted to digitally printed dense poly fabrics.
It's a good product to give you enough points with just one bag.
The front SOFT logo embroidery, the identity of the soft backpack, and the SOFT logo silver ball at the end of the strap.
This season, a set of detachable card wallets is designed to be worn with or separately from the bag.
It is made of white ground fabric with digital printing.
We would like to inform you that the white part on the back of the embroidered back and the fabric on the surface is not a reason for defect.
Please refer to the detailed picture.
The SOFT logo silver ball is an acrylic product that has a metallic feel and is light in weight without concerns about discoloration.
Laser engraving has the advantage of being indelible.
We would like to inform you that the logo color is not uniform due to the nature of laser work.
Size
FREE
rubber band
22 width 16 (cm)
Model
Height 170 Bust 83 Waist 58 Hip 88 (cm)
Shoe 250 (mm)
Fabrication
SHELL : 100% POLYESTER
LINING : 100% POLYESTER
원단과 형태가 틀어지는 손상이 발생할 수 있어 세탁은 가급적 피해주시고
가벼운 오염에는 물티슈로 닦아주시거나 혹은 중성세제와 부드러운 솔로
오염된 부분만 가볍게 닦아주시는 방법을 추천드립니다.
제품 색상은 모니터 사양 또는 해상도에 따라 실제 색상과 차이 있을 수 있습니다.
세탁 부주의에 의한 제품 이상에 대해서는 교환/환불이 불가합니다.
1. Address for returns and exchanges:
- [04594] 3F ERIN Building ,8-21, Dongho-ro 10-gil, Jung-gu, Seoul, Korea
2. Requirements:
According to the overseas delivery policy, all products will be sent after they are ready.
Separate delivery is not possible.
Please note that delivery may be delayed if you order products including delayed delivery or pre-order products.
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
